Terms & Conditions



Agreement to purchase


Due to volatility in supplier stock, it may not always be possible to supply a part at the specification required from the chosen supplier. In this instance, as specified above, we will advise you by e-mail of our recommended substitutions where available.

Delivery of the goods


A selection of goods offered are subject to a surcharge when purchased. This is imposed by the manufacturer or our supplier, and is effectively a deposit against the return of your current unit.The surcharge will be reimbursed in full once the following conditions have been met:

Surcharges are non-negotiable, and cannot be waived even if your original unit is critically damaged or non-existent. The manufacturer or original supplier reserves the right to refuse reimbursementif the returned unit cannot be refurbished. In this circumstance, we will not reimburse you for the surcharge either in part or in full.

Variations in description or specification

We may deliver goods of a different description or specification from that agreed and as may be required to comply with any applicable safety or statutory requirements or which do not materially affect the quality or fitness for purpose of the goods

Any weights and dimensions shown on our website are to be considered estimates only. We do not guarantee or warrant the validity of any data pertaining to the physical properties of the goods.

Choice of law and jurisdiction

Limitations upon our liability to you


We shall not be bound to deliver the goods until you have paid for them. The price due from you is the price indicated of value added tax where applicable.


Your right to cancel

You have a right to cancel the agreement at any time before the expiry of a period of 14 calendar days which begins on the day the goods are delivered. You may cancel by giving us notice in writing in the following ways:

On cancelling the agreement:

Our right to cancel

If for reasons beyond our reasonable control, including but not limited to an inability or failure on the part of the manufacturers or suppliers of the goods to supply the goods to us, we are unable to supply the goods to you, we may cancel the agreement at any time before the goods are delivered by giving notice to you. We shall promptly repay to you any sums paid by you or on your behalf under or in relation the agreement. We shall not be liable for any other loss or damage whatsoever arising from such cancellation.

Statutory Rights

Your right of cancellation is in addition to your other statutory rights.

Guarantees and pre/post sales service

Advice given by us to you

Your responsibilities


Conditions applicable

These conditions shall apply to all contracts for the sale of goods by us to you to the exclusion of all other terms and conditions including any terms or conditions which you may purport to apply under any purchase order confirmation of order or similar document. All orders for goods shall be deemed to be an offer by you to purchase goods pursuant to these conditions.

Price and payment

Set off

You may not withhold payment of any invoice or other amount due to us by reason of any right of set off or counterclaim which you may have or allege to have or for any other reason whatsoever, Unlesspreviously agreed in writing by us.

Delivery and non-delivery of goods

Retention of title by us

Acceptance of the goods

Rejection of the goods

If you properly reject any of the goods which are not in accordance with the agreement you shall nonetheless pay the full price for such goods (if not already paid) unless you return such goods to us at your cost before the expiry of a period of 7 calendar days from the date of delivery.

Rejected goods must be returned in their entirety and in the condition in which they were supplied (please note the definition of goods given above)

Return of goods which are in accordance with the agreement